Frequently Asked Questions

How Do I Pay Rent?

1. You can pay via ACH (automatic withdraw) - which debits your checking or savings account on the 5th of each month (or the following business day). This service is available for FREE, only requires a simple one page form to sign up and can be started at any time.  This is our preferred method.

2. Check/Cashiers Check/Money Order

Payments can be dropped off 24/7 into the black mailbox attached to the brick, directly to the right of our office entrance.

When is Rent Due?
What do I do if I need maintenance performed in my unit?
What do you consider EMERGENCY maintenance?
What does not qualify as emergency maintenance?

Client Reviews

I have lived in a property managed by Starr Properties for 5+ years. They have always been very accommodating and prompt in handling any issues that arise. The property is very well maintained and has great management.

Cindy R - Resident since 2018

Starr Properties is one of the best management companies that I have ever encountered. They are friendly, prompt and provide excellent maintenance service. They are not greedy or money grabbing and are really helpful to you. I cannot praise them enough.

Former Resident

The location is excellent. Family oriented and just off West Broadway, minutes away from Hyvee (literally a minute from Hyvee and close enough to walk to) and approx. 400 yds away from Walmart on the other side of the road. Very safe location with lots of middle class and upper middle class families.

Sameer S - Former Resident

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