Frequently Asked Questions

How Do I Pay Rent?

1. You can pay via ACH (automatic withdraw) - which debits your checking or savings account on the 5th of each month (or the following business day). This service is available for FREE, only requires a simple one page form to sign up and can be started at any time.  This is our preferred method.

2. Check/Cashiers Check/Money Order

Payments can be dropped off 24/7 into the black mailbox attached to the brick, directly to the right of our office entrance.

When is Rent Due?
What do I do if I need maintenance performed in my unit?
What do you consider EMERGENCY maintenance?
What does not qualify as emergency maintenance?

Client Reviews

Renting with Starr Properties has been an exceptional experience from start to finish. The management team is incredibly responsive, always friendly, and maintenance requests are handled quickly and professionally. It is easily the best rental experience I’ve had, and I highly recommend them to anyone looking for a well-cared-for place to call home.

Dan - Current Resident

The location is excellent. Family oriented and just off West Broadway, minutes away from Hyvee (literally a minute from Hyvee and close enough to walk to) and approx. 400 yds away from Walmart on the other side of the road. Very safe location with lots of middle class and upper middle class families.

Sameer S - Former Resident

It was a good house that I rented with them. STARR property management is friendly, flexible and very understanding of their tenant’s needs. We had a wonderful two years in one of their single family homes. They were very accommodative and helpful when something needs to be fixed right away.

Hariharan R - Former Resident

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